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Privacy Policy

Privacy Policy

This Privacy Policy explains how Tailor's Touch handles personal data in connection with tailoring appointments, garment remodelling, upcycling projects, and related website use. It applies to users in Japan and to information collected through lorrybowlhabit.yachts and related service communications.

Terms of Service Contact
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Processing category

Why We Use Data

We use personal data to respond to inquiries, arrange appointments, assess garments, prepare quotes, document design approval, carry out remodelling or alteration work, manage collection and fit checks, process payments, maintain records, improve site reliability, and meet legal or accounting obligations.

Processing is limited to service delivery, administration, and compliance.
Third-party sharing

Service Providers and Partners

We may share personal data with payment processors, communication providers, website hosting services, and other operational partners that help us run the business. These parties are expected to handle information for the limited purposes we specify and to use appropriate safeguards.

Service providers receive only the information needed for their role.
Disclosure framework

Legal Disclosure

We may disclose personal data when necessary to comply with law, respond to lawful requests, enforce our terms, protect our rights, or address security and fraud concerns. We may also share information where disclosure is needed to complete a transaction or resolve a dispute.

Disclosure may be required for legal compliance or to protect legitimate interests.
Privacy Office

Contact for Privacy Matters

Email contact
[email protected]
Telephone contact
+81 90-1766-6155
Postal address
1丁目 16-12, さいたま市, 埼玉県, JP, 3300063
Privacy inquiries

Use the contact details below for privacy questions, requests, or complaints.

Contact Page
Data category

Data We Collect

We may collect contact details, appointment information, project preferences, garment assessment notes, fitting records, payment-related information, and communications sent through the website, by phone, email, or contact form. Where a project involves remodelling or upcycling, we may also process images or descriptions of the garment, construction details, and information needed to prepare a scope, quote, and fitting review.

The categories collected depend on inquiry, booking, and project handling.
Collection source

How We Collect Data

Most data is provided by you when you make an inquiry, book an appointment, approve a concept, or collect a finished garment. We may also receive information from fitting appointments, written alteration scopes, payment records, and internal notes created during assessment, consultation, and completion of the work.

Information is obtained directly from users and from service interactions.
Cookie type

Cookies We Use

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies are not used to collect more information than is needed for site operation, appointment handling, or basic performance review.

Cookie use is limited to operational and basic site functions.
User control

Cookie Controls

You can usually block or delete cookies through your browser settings. Some site functions may not work properly if cookies are disabled. Where the site uses preference or analytics cookies, your browser controls may affect how those cookies are stored or read on future visits.

Browser settings and device controls may limit non-essential cookies.

Subject to legal limits, you may ask us to access, correct, or delete certain personal data, or to object to or restrict particular processing. We may need to keep some information where it is required for project records, payment handling, or compliance purposes.

Available rights depend on the nature of the request and applicable law.

To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to verify your identity and to locate the relevant records before we respond.

Requests may require identity verification before we act on them.

We retain personal data for as long as needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it or de-identify it in a reasonable manner, subject to any retention required by law.

Records are kept only for the period needed for service, accounting, or legal purposes.

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date unless a different notice is given.

We may revise this policy when our practices, services, or legal duties change.